Terms of Service

Service Agreement Overview

These Terms of Service establish the framework for professional relationships between Revive Medical Solutions and our healthcare practice partners. By engaging our services, you agree to these terms and our commitment to supporting your practice's success.

Scope of Services

Revive Medical Solutions provides comprehensive wound care support services including:

• Medical Product Distribution: Specialty wound care products, skin grafts, debridement equipment, and advanced wound dressings
• HIPAA-Compliant Portal Development: Custom web portals for practice management, patient tracking, and billing integration
• Practice Support & Consultation: Medicare billing guidance, compliance support, technology implementation, and ongoing practice optimization

Professional Relationship Terms

Partnership Approach

We position ourselves as strategic partners in your practice's growth. Our services are delivered with the understanding that successful client outcomes drive mutual success.

Clinical Expertise Standard

All recommendations and guidance are provided based on our clinical expertise and industry experience. However, final clinical decisions remain solely with licensed healthcare professionals.

Compliance Commitment

We maintain strict adherence to HIPAA requirements and healthcare regulations. All technology solutions and data handling practices comply with applicable healthcare privacy and security standards.

Service Delivery Terms

Product Distribution

Medical products are sourced from verified suppliers and delivered according to agreed schedules. We maintain quality assurance standards and proper cold chain management where applicable.

Technology Solutions

Portal development and technology implementation follow established timelines with regular progress updates. Testing and training are included in implementation services.

Consultation Services

Practice support services include dedicated account management with healthcare professionals. Response times and service level commitments are outlined in individual service agreements.

Financial Terms

Pricing Structure

Service pricing is established through individual proposals based on practice needs and scope. No hidden fees or surprise costs are included in our pricing model.

Payment Terms

Standard payment terms are Net 30 from invoice date. Alternative arrangements may be established for technology implementations or comprehensive service packages.

Intellectual Property

Technology Solutions

Custom portal development includes licensing for client use. Underlying platform technologies remain property of Revive Medical Solutions and technology partners.

Educational Materials

Practice guides, training materials, and consultation insights provided to clients may be used for their practice operations. Redistribution requires written permission.

Confidentiality and Data Protection

Business Information

We maintain strict confidentiality regarding client practice information, patient data, and business operations. Non-disclosure protections apply to all team members.

HIPAA Compliance

All data handling, technology solutions, and business processes maintain full HIPAA compliance. Business associate agreements are executed where required.

Limitation of Liability

Service Scope

Our services support practice operations and clinical workflows. Clinical decisions, patient care protocols, and medical outcomes remain the responsibility of licensed healthcare professionals.

Technology Solutions

We provide technology tools and implementation support. Ongoing system maintenance, data backup, and business continuity planning are shared responsibilities outlined in service agreements.

Term and Termination

Service Duration

Service relationships continue until terminated by either party with appropriate notice periods outlined in individual agreements. Product orders and technology implementations may have specific completion terms.

Transition Support

We provide reasonable transition assistance for service conclusion, including data export and vendor transition support where applicable.

Modifications and Updates

Terms Changes

These terms may be updated to reflect service enhancements or regulatory changes. Clients receive advance notice of material changes affecting their service agreements.

Service Evolution

Our service offerings evolve based on industry developments and client needs. New services and capabilities are offered under these general terms unless specifically modified.

Governing Law

These terms are governed by the laws of the State of Wisconsin. Any disputes are resolved through mediation followed by arbitration if necessary.

Contact Information

Questions about these terms should be directed to our team through standard contact channels. We maintain open communication regarding service expectations and agreement modifications.

Last updated: [Current Date]